Service Overview

• Inform clients about the resources available at our Employment Centre, including:

• Computer and internet access

• Printing and scanning services

• A job board with current job postings

• Training programs

Intake Package and Needs Assessment

• Begin the Intake Package with the client.

• Document their Needs and Determination during the initial meeting.

• Note the client’s background and specify whether this is a new intake or an update to an existing one.

• Identify what the client is looking for, such as:

• Resume updates

• Job search assistance

• Computer use

• Other employment-related service

Resume Review and Employment Counselling

• Assess whether the client’s resume is current.

• If not, book an appointment with an Employment Counsellor for resume updating and cover letter preparation.

• If an Employment Counsellor is unavailable:

• Provide the client with a Resume Template to complete.

• Request their most recent resume for reference.

• Schedule them for the next available appointment with an Employment Counsellor.

Work Gear and Training Support

• Clients who require work gear or training must provide a Letter of Employment or Offer Letter on company letterhead, including:

• Start date (potential end date if short term)

• Gear needed

• Any training requirements for the role

• Position

Employment Counsellor Referral

• Refer the client to an Employment Counsellor to:

• Create an individualized Action Plan

• Discuss their employment goals and specific needs

• Determine how we can best assist them in reaching those goals

Other services referral

• Refer clients who appear need counselling to the healing center

• Refer clients who seem to need additional food supports to the food bank during food bank hours

• Inform clients of any other supports our centre has to offer

  • Back to school drive

  • Christmas hampers

  • CRCL (formerly PACT)

  • Daycare (waitlist)